Bookout Terms of Service

DRAFT — NOT YET IN EFFECT. Working draft prepared without legal review. A qualified lawyer must review this document before it is published or relied on. Placeholders in [brackets] must be filled in first.

Version: 1.0-draft-2026-07-25 · Effective date: [TBD]

These Terms of Service ("Terms") are an agreement between [Operator legal name],
operating Bookout at bookout.studio ("Bookout", "we", "us"), and you. They
incorporate by reference the Privacy Policy, the
Acceptable Use Policy, the
Fee Schedule and — if you are a site owner — the
Data Processing Addendum.

1. What Bookout is

Bookout is a website platform for models, coaches and creators. A site owner
("Owner") gets a hosted public site (homepage, journal, bookings, store,
contact inbox) and an admin studio. An Owner's clients, subscribers and buyers
("Members") interact with the Owner's site — not with Bookout directly.

2. Who these Terms apply to

- Owners — you accept these Terms (including the DPA) when you create an
owner account. You must be at least 18 and able to enter contracts.
- Members and visitors — by creating an account, subscribing, booking or
buying on a Bookout-hosted site you accept these Terms as they concern your
use of the platform. Your relationship for the services or goods themselves
is with the Owner, not with Bookout.

3. Accounts

You are responsible for your account credentials and for what happens under
your account. Keep your email address current — it is how we contact you.
Authentication happens on bookout.studio; Owner sites never collect your
password.

4. Payments and fees

Payments are processed by Stripe. Each Owner connects their own Stripe
account; Member payments go directly to the Owner's Stripe account. The Owner
is the merchant of record for everything sold on their site.

Bookout charges Owners a platform commission on each transaction, taken
automatically as a Stripe application fee, plus a small per-transaction
processing line item paid by the buyer. Current rates are listed in the
Fee Schedule and are shown to Owners before they connect
Stripe. Stripe charges its own processing fees separately under Stripe's
terms. We may change fees with at least 30 days' notice to Owners.

Refunds for purchases and subscriptions on an Owner's site are the Owner's
responsibility and are governed by the Owner's own policy.

5. Owner content and Member data

Owners keep all rights to the content they upload. Owners grant us a
non-exclusive licence to host, store, reproduce and display that content
solely to operate the platform.

For personal data of Members collected through an Owner's site (names, emails,
booking notes, messages, order records), the Owner is the data controller and
Bookout is a processor acting on the Owner's instructions under the
Data Processing Addendum.

6. Acceptable use

All use of the platform must comply with the
Acceptable Use Policy. We may suspend or remove
content or accounts that violate it, with notice where practical.

7. Termination

You may close your account at any time by contacting
[support@bookout.studio]. We may suspend or terminate accounts for material
breach of these Terms, for non-payment, or where required by law. On
termination of an Owner account we delete site data on the schedule in the
Data Retention Policy; Owners may request an export
of their data first.

8. Service "as is"

Bookout is operated by a small team and provided "as is" and "as
available", without warranties of any kind to the extent the law allows. We
do not guarantee uninterrupted operation, and we rely on third-party
providers (Stripe, Supabase, Bunny.net, Resend) whose outages are outside our
control.

9. Liability

To the maximum extent permitted by law, our total liability arising out of
the platform is limited to the platform fees you paid us in the 12 months
before the claim, and we are not liable for indirect, incidental or
consequential damages, lost profits, or loss of data. Nothing in these Terms
excludes liability that cannot lawfully be excluded.

10. Indemnity (Owners)

Owners will defend and indemnify us against third-party claims arising from
their site content, their products and services, or their breach of these
Terms.

11. Changes to these Terms

We may update these Terms. For material changes we will give Owners at least
30 days' notice by email. Continued use after the effective date of a change
is acceptance of the updated Terms.

12. Governing law

These Terms are governed by the laws of [jurisdiction], and disputes go
to the courts of [venue].

13. Contact

[Operator legal name] · [postal address] · [support@bookout.studio]